How am I billed?
Each workspace is billed immediately upon creation, and your billing cycle will begin on this date. Your next charge will be on the same or nearest date the following month.
Do I have to pay the full cost of the workspace every time I create a new one?
Yes. You are billed for a full month on the day a workspace is created.
Am I charged when I enter a credit card?
Your credit card will be charged for the first month once you have created a workspace.
When is my credit card billed?
We will charge your credit card on the day which you create a new workspace. The next charge will be on the same or nearest date the following month.
What are containers, and how do they relate to workspaces?
A workspace is a dedicated virtual machine that runs multiple containers. Each container is an isolated development environment. All containers within the workspace will share the workspace's resources.
Can I create multiple workspaces?
Yes. Multiple workspaces can be added to a single account. The billing cycle for each workspace begins when it was created, and you will be charged separately if workspaces are created on different days of the month.
Am I charged while my workspace is in a stopped state?
Yes. The monthly plans offered are a flat rate, so your monthly billing will not vary based off of usage.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, and Discover cards.
Do you offer refunds?
We do not offer refunds. If you have had a problem with the service, please contact our support team.
How do I cancel my account?
You can cancel your account anytime through the account settings page after you have terminated all workspaces you own.