How does the free trial work?
Some plans come with a 7-day free trial. You can cancel your subscription at any time in the first 7 days without being billed.
How am I billed?
If you are on a plan with a free trial, your plan is billed 7 days after signup. If you are on any other plan, you are billed immediately upon selecting a plan, and your billing cycle begins on this date. Your next charge will be on the same or nearest date the following month.
Am I charged when I enter a credit card?
Your credit card will be charged for the first month upon signup unless you are on a free trial plan.
When is my credit card billed?
We will charge your credit card on the day which you create your workstation. The next charge will be on the same or nearest date the following month.
What are projects, and how do they relate to workstations?
A workstation is a dedicated cloud virtual machine that can run multiple projects. Each project is an isolated development environment. All projects on the same workstation share the workstation's resources.
Can I create multiple workstations?
You will need to create a new account if you wish to have another workstation. If you are creating multiple workstations for business purposes, you should consider creating an organization.
Am I charged while my workstation is stopped?
Yes. The monthly plans offered are a flat rate, so your monthly billing will not vary based off of usage.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, and Discover cards.
Do you offer refunds?
We do not offer refunds. If you have had a problem with the service, please contact our support team.
How do I cancel my account?
You can cancel your account anytime through the account settings.